7 minute procurement guide
Industrial part condition terms purchasing teams should define
A practical framework for distinguishing factory-new, new surplus, refurbished, repaired and used equipment in a written quotation.
The condition label is only the beginning
Condition terminology is not perfectly standardized across the industrial resale market. The quotation should therefore state what the seller means, how the unit was obtained or processed, what was tested and which warranty applies.
- Factory new: current OEM supply with stated manufacturer warranty
- New surplus: unused stock outside the normal OEM channel
- Refurbished: inspected, serviced and tested to a documented process
- Repaired: a specific fault was corrected and the unit retested
- Used: previously operated equipment with a stated test status
Ask for the evidence behind the label
Packaging appearance alone does not establish electrical, mechanical or firmware condition. For critical equipment, request serial or date-code photographs, test scope, included accessories and the written return and warranty terms.
- Photographs of the actual unit when commercially available
- Serial, revision, firmware and date code
- Test method and test result
- Included connectors, keys, brackets and manuals
- Warranty provider, duration, exclusions and claim process
Put the checklist to work
Send the exact reference or complete BOM.
Our commercial team reviews the identity, quotation assumptions and delivery destination before issuing written terms.