Privacy Policy

This policy explains how Genuine Parts USA handles information submitted through this website, by email or during an industrial request-for-quotation process.

Information we collect

We may collect contact and company details, RFQ and order information, manufacturer and part-number references, quantities, delivery locations, messages and files you choose to provide. Our systems may also create basic server and security logs such as IP address, browser type, request time and requested URL. To improve the RFQ experience, we record limited first-party interaction events such as catalog searches, product views, additions to an RFQ and form progress. Session references used for this measurement are one-way hashed and are not used for advertising.

How we use information

We use this information to review requests, identify products, communicate with you, prepare and administer quotations or orders, coordinate sourcing and delivery, protect the website and meet legal or record-keeping obligations. We do not sell personal information.

When information is shared

Relevant information may be shared with service providers that support hosting, email, business systems, payment or logistics, and with suppliers or carriers when needed to evaluate or fulfill your request. We may also disclose information where required by law or necessary to protect legal rights and system security.

Retention and security

We retain information for as long as reasonably needed for the purpose collected, business records, dispute handling and applicable legal obligations. We use administrative and technical safeguards appropriate to the information, but no internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask to access, correct or delete personal information you submitted, subject to legal and operational retention requirements. Do not upload confidential, export-controlled or sensitive personal information unless it is necessary and you are authorized to provide it.

International use and children

Information may be processed in the United States and in other countries involved in a requested transaction. This business-to-business website is not directed to children, and we do not knowingly collect personal information from children.