Warranty Policy

Warranty coverage is product- and offer-specific. The written quotation or order acknowledgment identifies any applicable manufacturer, supplier or Genuine Parts USA warranty and its stated duration or limitations.

No blanket catalog warranty

A product page does not create a warranty or imply manufacturer authorization. Unless a specific written warranty is included in the transaction documents, no additional commercial warranty is created by the website.

Submitting a claim

Contact us with the order number, product reference and serial number where applicable, a description of the issue, installation and operating context, photographs and available test evidence. Keep the item and packaging until review instructions are provided.

Common exclusions

Coverage may exclude normal wear, improper selection, installation or storage, contamination, misuse, alteration, operation outside published limits, unauthorized repair and damage in transit. The actual written warranty terms control. Remedies may include evaluation, repair, replacement or credit as specified by the applicable warranty provider.

Mandatory rights

This policy does not limit rights or remedies that cannot be excluded under applicable law.